Clinic
Contact PHC
Two clinics in Karachi and online sessions wherever you are. Below: every way to reach us, what each one is actually best for, and where each clinic is.
If you or someone else is in immediate danger, this page is not the right place — here is what to do.
Which one to use
WhatsApp — for a quick question, and for booking
Best for: asking whether we are the right service before you commit to anything, sending the six details we need to match you to a psychologist, and checking what is available this week.
It is also how a booking is confirmed. Once you have sent your details, we come back to you by phone or on WhatsApp — so this is the thread the answer arrives in.
If it would not be safe for a message from a psychology clinic to sit in your phone, call instead.
Phone — for anything you would rather say than type
Best for: a first conversation when you do not know where to start, anything time-sensitive, and anyone who would simply rather speak to a person. It is also the most reliable option on a weak connection, because it needs nothing to load.
The PECHS clinic is open Monday to Saturday, 10am to 8pm PKT.
Email — for anything with an attachment, or anything you want in writing
support@phchelps.com
Best for: schools, companies and universities; previous reports, school observations or a discharge summary you want us to have before a first session; invoices and payment references; and anything you would like a record of.
The booking page — when you already know you want an appointment
The booking page collects the six details in one go and sets out exactly what happens next, including the booking payment and when it is due. If you are ready to book, start there rather than here.
Email — if none of the above suits you
Write to support@phchelps.com with your name, a phone number and a short message, and we will come back to you within a couple of hours. Please do not write clinical detail into an email. A sentence about what has brought you is enough for us to route you to the right person.
PECHS clinic
Psychological Help Centre Plot 59A, Street 1 Rd, Shaheed-e-Millat Rohail Khand Society, Karachi 74800 Pakistan
Phone: +92 333 3736938 Email: support@phchelps.com Opening hours: Monday to Saturday, 10am to 8pm PKT
Our original clinic, open since 2009. It is just off Shaheed-e-Millat Road and a minute from Hill Park General Hospital, and it is the base for our assessment work and for clinical supervision. Street parking is available.
Appointment only. Walk-ins are not accommodated.
DHA clinic
Psychological Help Centre — DHA 2 Al Murtaza Commercial Lane 2, Zulfiqar & Al Murtaza Commercial Area, Phase 8, Zone A, DHA Karachi 75500 Pakistan
Phone: +92 333 3736938 — one number reaches both clinics, and the same person answers it. You can also message us on WhatsApp and we will book you in at DHA. Email: support@phchelps.com Opening hours: 10am to 8pm PKT. To check which psychologists are at DHA on a particular day, message us on WhatsApp.
Our newest clinic, in Phase 8, Zone A, and the home of the Hypno-yoga programme. Assessment and therapy run here too.
Appointment only. Walk-ins are not accommodated.
Online
Sessions by audio or video, on the platform you prefer, across Pakistan including Islamabad and Lahore, and for clients overseas in every time zone. There is no clinic to reach and no address to find — get in touch by any of the routes above and we will arrange it.
Schools, companies and universities
If you are contacting us on behalf of an organisation rather than for yourself, email is the right route — support@phchelps.com — and please say the organisation, your role and what you are asking for.
We work with schools on student wellbeing, teacher support and parent awareness. Please do not use the booking page for this: it asks for a patient, an age and a presenting issue, and none of those apply to you.
Students and practising professionals
Enquiries about HEC-approved clinical supervision or about an internship placement come here rather than to the booking page, for the same reason — you are not booking a session. Email support@phchelps.com with your degree, your stage and what you are looking for.
Send us a message
There is no form on this page. Everything here reaches a person directly: WhatsApp, a phone call to +92 333 3736938, or an email to support@phchelps.com. If you are asking for an appointment, the booking page has a form for the details we need.
Whichever you use, tell us your name, a number we can reach you on, and a sentence about what you are asking for. When you contact us, PHC uses those details to reply to you, as set out in our privacy policy.
If you need help right now
PHC is an appointment-only practice and is not a crisis or emergency service. If you or someone else is in immediate danger, here is what to do.
Everything on this page is general information about our services. It is not a diagnosis, not treatment, and reading it does not create a clinician–client relationship.
Speaking to someone starts here
PHC is appointment-only. Message or call and a real person answers — Monday to Saturday, 10am to 8pm PKT.
Not sure whether this is us? Contact us anyway. We will tell you directly whether we can help, and refer you elsewhere if we cannot.
Six details, and we can match you
- Name of the person who will attend
- Their age
- What is going on, in your own words
- Whether you would prefer a male or female psychologist
- Online, or in clinic in Karachi
- Whether the person attending is a minor or elderly
If someone else is paying, we will also ask for guardian or payer details. A slot is held once the booking payment is received — half the fee, at least 24 hours ahead.